The idea in this box is get them to buy into the idea that they have to read this whole page and that it's gonna be a long-ish read.
Your initial welcome email contains a random password to get you logged in. Save it on a notepad somewhere.
If you reset your password (because you forgot), check your spam! Sometimes it goes there. I know. It's stupid. We don't like it either.
When the system asks to send you a secret login code, select the phone number option. It's 100x more reliable at sending codes via text.
In this box, write a paragraph explaining that this is the recommended order that they consume the onboarding training. Explain that the Quickstart will get their account to a "Minimum Viable" state (with the provided frameworks) while the other trainings focus on getting the most out of the system if they choose to start building on their own.
Make them acutely aware that they need to do the Quickstart first and that it's a QUICK start
This quick, 5-video series will show you the shortest path to getting your account active and ready to collect leads. You should be able to complete it in one sitting.
This tutorial will showcase all the messaging capabilities of and show you how to take full advantage of the platform.
Did you know has a built-in scheduling platform? This series of videos will show you how to use for all your scheduling needs.
If you have a customer buying cycle longer than a day, will help you keep track of your prospects with the pipelines feature. Watch this series of videos to become a wiz in no time.
While sets you up with a basic website to start, we'll show you the full power of the website builder in this section of the tutorials. If you can dream it, you can probably build it on when it comes to websites.
Once you're logged into the dashboard, you have access to a nearly unlimited amount of resources dedicated to help you succeed on the platform.
Here's where to find em... (you might wanna bookmark these too)
Searchable Help Docs: Search through our help docs full of video tutorials & step by step instructions Access Them Here
User Community: Ask a question in the community and get answers from people just like you. Often, the community is the most creative with solutions. Access It Here.
Self-Serve Billing Portal: If you need to do something simple like change a credit card or modify your subscription, access the self-serve billing portal here.
24/7 Live Chat Support: We have support agents standing by 24/7 to help you via live chat. Access it by clicking the widget at the bottom right of the screen when you're logged in.
Submit A Ticket: Got something unique? Head over to the Help Desk & Submit a ticket.
Email Support: We also do accept emails the old fashioned way. Email
Remind them of the support options and assure them that other people just like them have succeeded on the software. sign off by giving them the support email address one more time.
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